The image in my email/SMS appears to be broken

Broken images in a message are usually due to the email or SMS provider not supporting the image format.

We recommend using JPG, PNG, and GIF, three of the most widely supported image formats. Using them will ensure that your message is properly received by recipients, regardless of their email or SMS service provider.

If you have an SVG or another image type, you can convert it to one of our recommended image formats using online conversion tools such as ConvertioCloud Convert, and Free Convert.

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