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Getting StartedQuick steps to getting started with Amplified
EmailsEditing and crafting the perfect email with Amplified
SMSEditing and crafting the perfect sms message with Amplified
FlowsAutomate emails and sms messages for your store
CampaignsSend and schedule email and sms messages for your audience
ContactsInformation related to contact management
AccountManage your account settings
ToolsTools and integrations to help you connect Amplified with your store
SegmentationGroup your contacts based on activity, marketing channels, and more
TroubleshootingTroubleshoot your way through these easy-to-follow guides.
MiscOther details about Amplified
Amplified Quick-Start GuideLearn how to configure your account for seamless marketing campaigns and automation.
Getting Started with FlowsLearn more about the workflow automation you can create on Amplified, including the different statuses and metrics you can track.
Amplified GlossaryTo help you get started, we've compiled a list of terms and phrases related to Amplified and digital marketing that will provide you with more in-depth knowledge.
Quick-Start Guide to Twilio SMSThis guide will show you how to get started with the powerful Twilio platform and start sending text messages in no time.
Creating and sending email campaignsReach your audience with email campaigns. Learn how to get started in this article.
Amplified Pricing Plans (Current)In this article, we'll explain the features and benefits of each pricing plan, so you can choose the one that best fits your needs.
Email EditorDiscover the features of our drag-and-drop email editor, which allows you to quickly create beautiful emails.
Add to Cart PopupLearn how to create an Add to Cart popup and convert your website visitors into email or SMS subscribers.
Contact ListYour contact list serves as the foundation of your marketing strategy. Discover what information you can view in the Contacts section.
Getting started with segmentsLearn more about segments and how they can benefit your email marketing efforts.
Troubleshooting DKIM and Return-Path settingsTroubleshooting: DKIM and Return-Path settings
My contacts haven't synced from ShopifyTroubleshooting: Syncing contacts from Shopify
Email TemplatesEmail templates are a great way to save time when it comes to sending emails. Learn more about the email templates available on Amplified.
Campaigns vs Automated FlowsWhile there are many similarities between campaigns and automated flows, there are also some key differences. Learn more about them here.
Contact Tags in AmplifiedAmplified lets you tag your contacts so that they can be easily segmented. Learn more about customer tags here.
Creating and sending SMS campaignsLearn how to create and send SMS campaigns with this step-by-step guide.
Setting up your Twilio accountAmplified has partnered with Twilio to send outbound SMS and MMS messages to your customers. This article will walk you through the process of creating a Twilio account and configuring it in Amplified.
Flow Builder | Drag-and-drop automation editorAmplified’s flow builder allows you to edit and customize your automated flows and visually map out your customer journey. This article explains its components in greater detail.
Title Bar ToggleIn this article, we'll explore what the title bar toggle is, how it can help your e-commerce store, and how to turn it on.
Legacy PricingLearn about legacy pricing and how to upgrade to the latest pricing
Segment Rules and FiltersIn this article, you’ll learn more about the structure of segments and how to use rules, filters, and rule sets to create simple or complex segments.
Birthday PromptLearn how to enable Birthday Prompt after a successful checkout
Creating segmentsIn this guide, you'll learn step-by-step how to create segments from the ground up, as well as how to utilize the ready-made templates to quickly generate segments.
Types of subscribersThis article explores the various subscriber types for a contact: subscribed, non-subscribed, unsubscribed
Creating and enabling your Cart Recovery FlowCreate a Cart Recovery workflow within minutes using our automation builder. Find out how to get started in this article.
Cart SyncDiscover how to activate Cart Sync in Amplified and provide a seamless shopping experience for your customers by synchronizing their cart data across devices.
Why we use Postmark as our deliverability partnerAmplified uses Postmark as its preferred email deliverability provider. Learn more about why we decided to use Postmark in this short article
SMS Compliance: Texting laws and rulesThis article will walk you through the steps necessary to ensure that your store is fully SMS-compliant.
The image in my email/SMS appears to be brokenTroubleshooting: The image in the email/SMS appears to be broken
Campaign SettingsGet familiar with the basics of managing campaigns and statuses to ensure they run smoothly.
Refund PolicyInformation on our refund policies and how to request a refund
How to add tags to multiple contactsLearn how to bulk tag your customers using contact import and export and Shopify tags.
Email Subject LineEmail subject lines are the first thing your subscribers see when they receive your emails. Discover why it's important and find out how you can craft compelling subject lines that will capture your recipients' attention.
Campaign MetricsKnow the most common campaign metrics and how they can help improve your marketing efforts.
Create a segment based on a tag (full or partial match)One of the most effective ways to segment your customers is by their tags. Discover more about this powerful segmentation tip here.
Disabling Shopify's default abandon cart emailOnce you enable the Amplified Abandon Cart Recovery Flow, be sure to disable the Shopify abandon cart recovery email
The image in my abandoned cart email is missingTroubleshooting: The image in the abandoned cart email is missing
FAQs - BillingRead on to get answers to some common questions about Amplified bills.
Delivery LogAmplified's Delivery Log allows you to diagnose email and SMS delivery issues efficiently. Learn more about it here.
Why do campaigns require an unsubscribe linkIt's important to provide your customers with a quick and easy way to opt out of receiving your marketing emails. Learn why in this article.
Archiving & deleting contacts in AmplifiedFind out how to bulk archive contacts in Amplified and what the difference is between archiving and deleting them
Email Preview TextA well-written preview text can make all the difference in your clickthrough rate and opens. Learn more about it here.
The add-to-cart pop-up doesn't appear to be workingTroubleshooting: The add-to-cart pop-up doesn't appear to be working
Flow MetricsUnderstand how to identify areas for improvement from your flow's analytics.
Live ActivityThe Live Activity tab displays real-time updates on what's happening in your store. In this article, we'll give you an overview of the information available in this page.
FAQs - ContactsGet to know the answers to Frequently Asked Questions about contacts
How to resend an email campaign to non-openersReaching out to those who didn’t open your email campaign is a great way to boost your response rate. Find out how to resend a campaign here.
Testing your Abandoned Cart FlowMake sure to test your abandoned cart email or SMS template before enabling it to ensure that it's bringing in customers. Learn how to do the test here.
How to preview and send test emailsIn this article, we'll walk you through how to preview and send test emails so that you can make sure everything is ready before sending out your campaign.
How to test email deliverabilityAnalyze your emails and find any technical issues that may affect your email deliverability. Our mail tester feature will help you to improve your emails before hitting the send button.
When is the best time to send a Cart Recovery email?Cart recovery emails play a crucial role in e-commerce, helping businesses recover lost sales and increase revenue. This article covers the recommended timing for sending these emails and tips for maximizing their impact.
Importing ContactsLearn how to quickly and easily import your contacts into Amplified.
How to resend a campaign after reaching sending limitThis article will walk you through the steps to quickly and effortlessly resend a campaign once you've reached the sending limit.
Quick Guide to getting your own branded email addressThe use of a branded email address creates continuity between your website and your email communication. In this guide, we will walk you through how to create one for your business.
Soft vs. Hard BouncesFind out what causes an email to bounce and what types of bounces there are.
Why does my campaign need to be verified?Learn more about campaign verification, how it works and why it's important.
What makes an effective cart recovery email?Maximize your abandoned cart recovery with these crucial elements. Learn about the importance of timing, personalization, clear call to action, and incentives in your email strategy.
FAQs - CampaignsGet to know the answers to Frequently Asked Questions about Campaigns.
Setting up DKIM and Return-Path address for higher deliverabilityWe recommend that you set up DKIM to help protect your business from email-related threats. Learn how to set up a DKIM record on your domain and verify it on Amplified.
How to improve your email bounce rateEmail is an important part of your marketing strategy, but you can't let poor deliverability rates get in the way of your success. Learn how to reduce email bounce rate and improve deliverability.
Welcome FlowAutomated welcome messages make a positive first impression for new subscribers. Learn more about it here.
Verifying your branded email addressVerifying your email allows you to send emails from your own domain. This article outlines the simple steps of email verification.
Placed Order vs Purchased Product eventsThis article will explain how Placed Order and Purchased Product events differ.
Product ChooserIn this article, we will take a closer look at what a Product Chooser is and how it can be used to streamline your process of adding products to your emails.
Using email aliases to test automated workflowsIn this article, you will learn how to set up Gmail or Google Workspace email aliases to use when testing automated workflows.
Guide to email list cleaningMaximize the impact of your email campaigns with our comprehensive guide on email list cleaning. Learn how to identify and remove bounced, inactive, and unengaged contacts for a more effective and targeted approach to your campaigns.
Email list cleaning: Spam botsKeep your email list free from spam bots and improve deliverability with effective email list cleaning techniques.
FAQs - FlowsGet to know the answers to Frequently Asked Questions about Flows.
Merge TagsLearn how to use Merge Tags in Emails and SMS!
Dynamic images for countdown timers and personalized contentIn this article, we'll discuss what dynamic images are, how to use them in Amplified emails, and how to add them to your email campaigns. We'll also provide you with some examples of how you can use dynamic images to create personalized messages, birthday cards, and countdown timers.
FAQs - EmailsGet to know the answers to Frequently Asked Questions about emails.