Getting Started
Amplified Quick-Start Guide Campaigns vs Automated Flows Cart Sync Delivery Log Live Activity Importing Contacts Quick Guide to getting your own branded email address Setting up DKIM and Return-Path address for higher deliverability Verifying your branded email address
Emails
Email Editor Email Templates Why we use Postmark as our deliverability partner Email Subject Line Email Preview Text How to preview and send test emails How to test email deliverability Soft vs. Hard Bounces How to improve your email bounce rate Product Chooser Guide to email list cleaning Email list cleaning: Spam bots Merge Tags Dynamic images for countdown timers and personalized content FAQs - Emails
SMS
Quick-Start Guide to Twilio SMS Setting up your Twilio account SMS Compliance: Texting laws and rules
Flows
Getting Started with Flows Flow Builder | Drag-and-drop automation editor Creating and enabling your Cart Recovery Flow Disabling Shopify's default abandon cart email Flow Metrics Testing your Abandoned Cart Flow When is the best time to send a Cart Recovery email? What makes an effective cart recovery email? Welcome Flow Placed Order vs Purchased Product events Using email aliases to test automated workflows FAQs - Flows
Campaigns
Creating and sending email campaigns Creating and sending SMS campaigns Campaign Settings Campaign Metrics Why do campaigns require an unsubscribe link How to resend an email campaign to non-openers How to resend a campaign after reaching sending limit Why does my campaign need to be verified? FAQs - Campaigns
Contacts
Contact List Contact Tags in Amplified Types of subscribers How to add tags to multiple contacts Archiving & deleting contacts in Amplified FAQs - Contacts
Account
Amplified Pricing Plans (Current) Legacy Pricing Refund Policy FAQs - Billing
Tools
Add to Cart Popup Title Bar Toggle Birthday Prompt
Segmentation
Getting started with segments Segment Rules and Filters Creating segments Create a segment based on a tag (full or partial match)
Troubleshooting
Troubleshooting DKIM and Return-Path settings My contacts haven't synced from Shopify The image in my email/SMS appears to be broken The image in my abandoned cart email is missing The add-to-cart pop-up doesn't appear to be working
Misc
Amplified Glossary
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Amplified Quick-Start Guide

Get Started Quick-Start Guide

Setting up your Amplified account is easy. We'll guide you through the process and have you up and running in no time.

Step 1: Configure your Store Settings

  1. Choose the currency and symbol you want to use for price displays in your store.
  2. Select your store’s time zone and language. By changing the language, review widgets and default email templates will change as well.
  3. Add your logo. The maximum width for the photo is 400px.
  4. Add your store name and domain.
    5. How to navigate to the Store Settings page and save changes

Step 2: Verify your email address

Verifying your email address will allow you to send emails from your own domain. In the event that you don't verify it, we will send your emails from a common email address we use for all our customers (hi@amplf.io).

Thousands of stores use the generic hi@amplf.io email address. We recommend using an email address from your own domain for higher deliverability
You will not receive replies to emails sent via the hi@amplf.io generic email address

Related: Steps to verify your branded email address

Step 3: Enable the Cart Recovery Flow

The Abandoned Cart Flow is likely to be one of your highest converting flows. Shoppers that abandon their shopping cart have a high probability of completing their purchase.

Getting started is super simple:

  1. Go to the Flows Library
  2. Click the Preview button under Cart Recovery Default
  3. Click Create Flow From This Template in the popup dialog
  4. Once the Flow is created, modify any email templates within the flow. Once you’re happy with the flow steps, be sure to enable the flow from the left side.
    5. If you use Shopify's Abandon Cart email, ensure it is disabled before activating your cart recovery flow in Amplified, otherwise, you might send duplicate emails.

Need additional details on the Cart Recovery Flow? Fear not, we’ve got you covered here: Creating and enabling your Cart Recovery Flow.

Step 4: Sync or Import Contacts

When you installed Amplified, we automatically began the process of syncing your contacts from Shopify. Although this process is usually seamless, it’s still important to verify that all of your contacts were synced.

If there were any issues with the sync, please reach out to Customer Service and we’ll be glad to run another sync for you.

If you have contacts outside of Shopify, or contained in XLS or CSV files, you can import them using our Import Tool

Importing your contacts into Amplified is the first step to having a cohesive contact database for your marketing campaigns. Now that you’ve got your contacts into Amplified, you're ready to create campaigns, enable flows and send emails. Woohoo!!!

Step 5: Connect subscription forms

Connect your forms to Amplified and start collecting more emails. It's easy; just reach out to our customer support team, and they will connect your form instantly.

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