Disabling Shopify's default abandon cart email

Shopify enables a standard abandon cart recovery email when you create your store. If you use Amplified's Abandon Cart Recovery Flow, you'll want to disable Shopify's default abandon cart email to prevent duplicate emails from going out to your customers.

Steps to disable Shopify Abandon Cart Email

  1. Navigate to your Shopify Admin Panel.
  2. Click “Settings”.
  3. Click “Checkout”.
  4. Scroll to Abandoned Checkouts
  5. Uncheck the box labeled Automatically send abandoned checkout emails
    How to disable Shopify abandon cart email